Client Relationship Manager

The role

You support clients with their investments and their entire financial and wealth journey, in line with our internal standards and the OMÉGA investment system developed by the Club's founders. Client management and follow-up take place mainly by video call, with the possibility of meeting in person at our premises.

You maintain a personal client relationship covering all investments and the whole financial and wealth dimension of each client. The Client Relationship Manager is the guarantor of the day-to-day client experience — a central role for ALG Club's client retention and reputation.

Main responsibilities

• Conduct follow-up and client relationship calls, mainly by video, with the possibility of meeting on site at our premises.
• Ensure follow-up between calls: messaging, notes, questions and WhatsApp 5 days a week.
• Track each client's progress through the programme and on the Espace Patrimoine.
• Check the application of the OMÉGA investment system: allocation, adherence to the strategy.
• Support clients across every financial and wealth matter.
• Document client follow-up, and handle reporting and administration for the clients you follow.

Essential qualifications

• Excellent command of investing: stock markets, crypto and precious metals.
• Education: Bachelor's degree (BSc) in finance or economics, or IAF in finance.
• Excellent people skills: a good teacher, calm, able to build trust — as important as technical skill.
• Openness to ethical and Islamic finance: if you do not know it yet, a willingness to train and to guide this segment towards compliant investments is required.
• Perfect command of French, written and spoken.

Desirable qualifications

• Knowledge of Islamic finance: a major asset.
• Certification in Islamic finance (AAOIFI or other): a major asset.

Conditions and benefits

• Working time of 20 to 60 %, scalable up to 100 %.
• 30 to 65 CHF an hour.
• Location: Switzerland — Biel/Bienne, Geneva, Zurich / remote.
• Gradual ramp-up, as clients are transferred.

The position starts at 20 % and can grow to 60–100 % depending on the company's growth and the candidate's commitment.

Career prospects

Real opportunities to grow and take on additional responsibilities:

• Become Head of client relations and investments / Lead.
• Management of the OMÉGA portfolio investments.
• Hosting group live sessions and collective coaching.
• Creating educational content and videos on finance and investing.
• Business development and representation, within the sales department.

Plenty of room to grow, depending on the candidate's ambitions. The main role nevertheless remains managing investment and client relationships.

About ALG Club

ALG Club is an ethical and halal investment club based in Switzerland. We support private individuals and entrepreneurs in building their wealth, in line with the principles of Islamic finance.

Founded by two brothers, Ahmed and Hassan Al Gizani, the Club draws on 7 years of investment experience and has already supported around a hundred members. Our proprietary method, the OMÉGA System, structures every engagement. We work with a limited number of clients to offer them genuine quality of follow-up and closeness: trust and exclusivity are at the heart of our business.

As we extend our presence across French-speaking Switzerland and beyond, we are looking for a motivated and rigorous Client Relationship Manager to join our growing team.

The process

1. 01ApplicationA short form: background, relationship with investing, availability.≈ 2 min
2. 02First conversationVideo call: motivation, availability, values.≈ 30 min
3. 03Technical interviewWith Ahmed and Hassan, on a real practical case.≈ 1 h
4. 04DecisionA reasoned answer, then a gradual onboarding.Within 2 wks